Author Archives: mike

Rapport Building through the Eyes of others

Standing in the other person’s Flip Flops, is a technique that I use as an integrative approach to interpersonal communications. In our digital world, we have limited ability to develop relationships with our communication partners. As our world becomes more … Continue reading

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10 Tips for Job Interview Success

Awesome! Your highly crafted resume has finally landed you a precious job interview. Now what? Preparation is essential to minimizing anxiety and maximizing your potential in a personal interview. Having sat on both side of the interview table, here are … Continue reading

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Handshake Cements the Realtionship.

If you are appearing for a job interview, meeting that special someone on the first date or conducting a sales call, you must stand out. I am not talking about standing out like clown at the rodeo. You must be … Continue reading

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The Myth of 93% of Communication is Nonverbal

We have all heard of the study, “That we only use ten percent of our brains.” This myth has taken on the persona of the urban legend. It is inexplicably not true. If that were truly, our brain would atrophy … Continue reading

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The Illusion of the Facade Effect – Do you really know your neighbors?

How well do you know your co-workers or neighbors? During the course of investigations, I would commonly conduct behavioral assessments of suspects by interviewing those that could provide some insight into the suspects psyche. I was not too surprised to … Continue reading

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The Eyes of Body Language

If you remove the “E” in eyes, you are left with yes. Sure, it may sound a bit hokie but the focus of your eyes will more likely lead to a yes. Combine the eYES with a smile and a … Continue reading

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First Impressions in 2 Seconds

Try typing “First Impression” into Google and see how fast the response comes after hitting the enter key. I will save you the trouble. My search was received in .021 seconds. Just that quick. Your mind works almost as fast … Continue reading

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Female Cops are Tough and Dependable

I was indifferent to female cop partners. The same went for race. As far as I was concerned, we all wore “blue.” My memory of three decades in law enforcement, recalls more comfort working with females. As a caveat to … Continue reading

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Intruding on Body Language

I could smell his tobacco stained breath wafting through his yellow teeth. Crinkle nose. My spirits were lifted by the scent of her vanilla fragrance. Smile. Two different images based upon your proxemics to your conversational partner. Proxemics is the … Continue reading

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Winning Rapport for Recruiters

The National Signing Day for high school athletes is almost upon us. ESPN will devote an entire day of coverage to the winners and losers. They will project what college football teams captured the most highly rated recruits. There will … Continue reading

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